WARNING: Vaping products contain nicotine, a highly addictive chemical. Health Canada.
Customer Support
Welcome to Captain Vape customer support! We are dedicated to providing you with exceptional service. Our team is here to assist you with any questions or concerns you may have. Feel free to reach out to us, and we will get back to you as soon as possible.

We're Here to Help!
Have a question or need assistance with your order? Fill out the form below, and our support team will promptly address your inquiry. Your satisfaction is our top priority.
Chat with Our Support Team
Have a quick question? Chat with our support team for immediate assistance. We are available to help you with anything you need. Just click on the chat icon to start a conversation.
Visit Us at These Locations
Captain Vape has multiple locations across Ontario, making it convenient for you to access our range of vape products. Come and visit us at any of our stores to explore our selection and receive expert assistance.
Frequently Asked Questions
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.